Data Center is directly connected to multiple tier-1 providers
(UUNet, AT&T, Global Crossing, Sprint, Level 3, and QWest) via
multiple OC-12s or gigabit hand offs. This is the fastest, most
direct way you can connect to the backbone of the Internet. Your
server will be added to our 24-hour monitoring system that alerts
our staff immediately of server outages if they should occur.
To obtain support for
our Internet products please send an email to
detailing your problem and we'll strive to have a resolution for you
within an hour.
Don't like email? You
can also use our web
based interface to open trouble tickets by pointing your browser
We also have
support forums at
. If you are not able to reach a live person,
please leave a message detailing your problem and a way to contact
you and we'll return the call as soon as possible.
If you have a billing
question, please send an email to
or call us and we'll be glad to help you.